Government agreement with Salesforce to offer public sector ‘significant savings’

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The government has announced a deal with Salesforce that will allow public sector organizations to make “significant savings” on the company’s products and services.

The Crown Commercial Service has announced that it has successfully negotiated a one-year memorandum of understanding with the cloud software company. The arrangement, which can be applied to all new engagements, will provide public bodies with a “base of Salesforce pricing and discounts.” CCS did not provide specific details on the level of savings to be offered.

In addition to the flagship cloud-based CRM offering, discounts can also be applied to products from Salesforce-owned companies such as integration software specialist Mulesoft, data visualization company Tableau, and platform Slack communications.

To take advantage of the Salesforce arrangement, CCS advises public sector entities to use the Back Office software framework – although discounted pricing is also offered through other purchasing vehicles. The procurement agency is hosting two webinars in the coming weeks to provide further information on the MoU.


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Philip Orumwense, Director of Technology Procurement at CCS, said: “This MoU… will enable UK public sector customers to access a competitive pricing base by recognizing our aggregate public sector spend and ensures a profitable market. with access to best-of-breed solutions for every requirement. The agreement will further ensure increased collaboration and aggregation of government and broader public sector spending to achieve increased automation, forecasting, reporting and customer engagement management tools.

The savings offered by the deal will be realized by the US company effectively treating the UK public sector as a single customer. CCS has already announced similar agreements with a range of cloud service providers, including Microsoft, Google, Amazon Web Services, UKCloud, IBM, Oracle and HPE.

The deal with AWS has been used far more frequently than any with competing cloud providers, with departments using the arrangement to spend hundreds of millions of pounds with the cloud provider.

AudienceTechnology exclusively revealed last year that the arrangement includes a standard 18% discount on AWS hosting services, with an additional 2% available for government agencies that pay up front. To take advantage of these savings, buyers must enter into a three-year contract with the cloud company.


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